How many days does it take for an order to arrive?
This will depend upon the mode which one chooses while placing the order. In quick delivery mode, order will be shipped within 1-3 working days while in normal delivery mode, it will take 5-7 working days..
What are the delivery charges of KIts4Fit?
Delivery charges will depend upon the total amount of the order. For order less than INR 499, the delivery charges are INR 49, while for any order of more than INR 499, delivery is FREE.
Does Kits4fit provide the facility of Cash on Delivery?
Yes. Kits4Fit provides the facility of Cash on Delivery for the orders below INR 4999. The charge for Cash on Delivery is INR 49.
What are the different ways of making payment on Kits4Fit?
You can pay for your order through Debit Card, Credit Card, Net Banking, Mobile Wallets or Cash on Delivery.
How can I track my order status?
You can track your order by using our ' Track your Order' link and providing the information of your order.
Can I cancel/change my order?
In case your order is not shipped, then you can request for its cancellation by dropping us an email on email@example.com with the reference number of your order, else you will have to send that back to us.
Can I return an order?
Yes. We have a 10 days return policy from the day of delivery. You can raise the request to return your order by sending an email to us at firstname.lastname@example.org. The product should be sent to us in the original packing.
How will I get the refund amount?
In case of Net Banking/Debit Card/Credit Card, your refund amount will be credited to the same bank account from which the payment was made. In case of Cash on Delivery, you need to send an email to us mentioning the return request with the account details of the bank account in which you want your money to be credited.
In case of any other query, feel free to write at email@example.com.